For Organizations and Teams
What can you do when a client starts talking like this? Angry, demanding, and unreasonable:
What happens when workplace conversations stop working?
What do you when the account seems to be on the line?
How do you keep a great relationship when they’re ready to walk out on you?
The Solid Signal Method can help you return to a productive discussion, even when it feels impossible. You can use it with clients, coworkers, cross-functional teams, and other professional partners.
So that you can quickly get back to business, like this:
Available Services
Select a category below to learn about workshops by industry:
Practical Conversations About Death and Money
These high-stakes conversations can bring out the worst in any of us. You can’t find an arrangement that everyone thinks is “fair.” Learn methods to keep these emotionally-charged conversatons calmer and more logical.
Calmer Financial Client Conversations
While talking about their money, even reasonable people can get heated and seem unable to hear logic for a while. Learn how to restore calm to client conversations, even when the stakes are high.
Tough Conversations with Patients and Their Families
You often see your patients and their families during the toughest chapters of their lives, which can make communication feel impossible. Learn practical strategies for calmer conversations and better discussions about understanding and accepting their care options.
Calmer Conversations About Difficult Transitions
No one likes talking about lifestyle changes that seem expensive and restrictive. The emotional and health challenges surrounding these conversations make it even harder for your residents and their families to understand their options. Learn methods to lead a more constructive and calm decision-making process to help them select the care they need.
If you’d like to book a session, or just learn more about the workshop by talking with me directly, click “Book Now” below. 👇
Custom Training and Workshops
When a pre-packaged seminar isn’t enough, let’s get into best-in-class consulting mode. With over a decade of experience partnering with organizational leaders and subject matter experts, I specialize in working with your team to pinpoint exactly where the challenges lie and how to address them.
I’m willing to bet that your team has already been testing solutions to this problem. I start with quick and painless interviews with you and selected members of your team about what is working and what isn’t. I’ll then use my communications and learning experience design expertise to build for you a training program that fits your team. No fluff. No one-size-fits all training. A program that fits your team like a glove.
- In-person options available within the Fargo-Moorhead area.
- Remote training available in the U.S. via Zoom.
- On-site travel is offered for custom workshops and intensives outside the Fargo-Moorhead area. I am available to travel to your office. Travel and accommodation are billed at cost.
Use the link below to book a no-cost introductory consultation: