Let’s get back to calm, friendly, and logical.
Does this seem familiar? You’re having an ordinary discussion, and you say something like this …
… and you hear back something like this.
How did this conversation get heated so quickly? Where did it go off the rails?
Why does this happen every time the decision is urgent?
You have things to get done.
And you don’t want to ruin this relationship while you’re at it.
What if you could get past all the ugly words and drama …
… to a friendly, mutual decision that looks more like this?
Solid Signal Communication Studio offers evidence-based, practical strategies to make this happen.
Select your category to learn more:
The Solid Signal Method
To Shift Unreasonable Conversations into Useful Ones
Something has happened, and it feels like you can’t talk with each other anymore. It might be stress, or money problems, or grief, or mental health. Somehow you can’t agree on anything. Learn methods to keep your connection, maintain trust, and make practical decisions together.
Practical Conversations About Death and Money
These high-stakes conversations can bring out the worst in any of us. You can’t find an arrangement that everyone thinks is “fair.” Learn methods to keep these emotionally-charged conversations calmer and more logical.
Calmer Financial Client Conversations
While talking about their money, even reasonable people can get heated and seem unable to hear logic for a while. Learn how to restore calm to client conversations, even when the stakes are high.
Tough Conversations with Patients and Their Families
You often see your patients and their families during the toughest chapters of their lives, which can make communication feel impossible. Learn practical strategies for calmer conversations so they can understand and accept their health care options.
Calmer Conversations About Difficult Transitions
No one likes talking about lifestyle changes that seem expensive and feel restrictive. The emotional and health challenges surrounding these conversations make it even harder for your residents and their families to understand the options in front of them. Learn methods to lead a more constructive and calm decision-making process to help them select the care they need.
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Why me? Communication expertise and profound lived experience.
I have a Ph.D. in English and I’ve spent over a decade as a professional communications trainer. But my most important education happened in our own home.
The challenge began in 2019 when my husband developed a late-onset severe mental illness with psychotic features. After many years when we rarely argued . . .
. . . suddenly it seemed like any conversation could turn into a fight. There were times when, temporarily, he simply wasn’t talking like himself. It wasn’t anyone’s fault. It just happened.
Luckily, both of us were professional communicators. We worked together to map out this new way of communicating. Between and through his times of distorted thinking, we developed methods that helped us have discussions and make decisions together.
We developed the communication methods that I can now share with you, tailor-made for conversations during a crisis. Sadly, he passed away in 2024, so now it is my job to show what we learned together.
These are the tools that protected our relationship and allowed us to continue communicating well through the hardest seasons of our lives. I am excited to share them with you!
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